Shipping and Returns
Shipping--We can usually ship the same business day if the item is ordered in the morning. All items normally ship within 2 business days. We only ship within the Continental US and Canada. We use UPS or USPS for shipping.
Returns--Ever My Pet will allow you to return any urn purchased for up to 60 days 'no questions asked' and we will refund you everything except engraving charges & shipping charges. The urn simply needs to arrive here in good condition without significant or intentional damage.
If an urn arrives that is incorrect or damaged, we will replace that urn and ship it within 1 business day.